Privacy Policy

Who We Are

Enduring Legacy Mentors ("ELM," "we," "us," or "our") operates the website at enduringlegacymentors.com and related pages (the "Site").
This Policy explains how we collect, use, and protect personal information and how our SMS and communication programs comply with U.S. telecommunications rules, including A2P 10DLC, TCPA, and CTIA requirements.

1) Information We Collect

You Provide: name, email, phone number, company, messages, scheduling details, form or application data, and payment information (if you purchase or book services).

Automatically Collected: IP address, device/browser details, pages viewed, referring URLs, and approximate location (via cookies, pixels, and similar technologies).

From Third Parties: analytics providers, advertising platforms, CRMs, and referral partners, consistent with your settings on those services.

2) How We Use Information

• Operate, maintain, and improve the Site and our services.
• Communicate with you for support, appointments, updates, and marketing.
• Personalize content, measure performance, and manage ads or retargeting.
• Prevent fraud, secure our systems, and comply with legal requirements.
• Evaluate interest in and qualify users for services or events.

3) Sharing of Information

We do not sell personal information. We may share data with:

• Service providers/Processors (hosting, analytics, email/SMS providers, payment processors, forms, CRM systems) under confidentiality obligations.
• Business transfers (e.g., merger, acquisition, financing, or sale).
• Legal or security requirements (to comply with law or protect rights and safety).
• With your consent or direction.

4) Cookies & Similar Technologies

We use cookies, pixels, and SDKs for core functionality, analytics, and advertising. You can manage cookies via browser settings and opt out of interest-based ads at:

• optout.networkadvertising.org
• optout.aboutads.info

5) Analytics & Advertising

We use tools such as Google Analytics, Meta Platforms, and similar services. These may set their own cookies. Learn about Google's data practices and opt-out at tools.google.com/dlpage/gaoptout.

6) Email & SMS Communications (A2P 10DLC Compliance)

Consent to Receive Messages

By providing your mobile number on our Site, through forms, chat, or text, you consent to receive informational and/or promotional text messages (SMS/MMS) from ELM at the number you provided. Consent is not a condition of purchase.

Purpose of Messages

Messages may include appointment confirmations, reminders, service updates, educational content, and special offers.

Message Frequency & Rates

Message frequency varies by interaction type. Standard message and data rates may apply according to your mobile plan.

Opt-Out Instructions

You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us. After you send STOP, we will send one final confirmation message and then stop messaging that number unless you re-subscribe.

Help Instructions

For help, reply HELP or contact [email protected].

Supported Carriers

Messages are delivered through major U.S. carriers (e.g., AT&T, Verizon, T-Mobile, and others). Carriers are not liable for delayed or undelivered messages.

Data Handling & Privacy

We store mobile numbers and messaging data only for the purposes for which you gave consent. We do not sell, rent, or share opt-in data with unauthorized third parties. Text-messaging originator opt-in data and consent information are not shared except with aggregators and providers necessary to deliver the messages.

A2P 10DLC Registration & Compliance

ELM operates registered messaging campaigns under the A2P 10DLC framework. All numbers and campaigns are verified and registered with The Campaign Registry (TCR) to ensure compliance, message deliverability, and anti-spam standards.

Opt-In Records & Retention

We maintain proof of opt-in and opt-out records as required by carriers and law. If you re-subscribe, you authorize renewed communications until you opt out again.

Changes to Messaging Program

We may modify or suspend our messaging program at any time. We will notify you of material changes as required by law.

7) Data Retention

We retain personal information as long as necessary for the purposes described above and to meet legal requirements. When no longer needed, data is deleted or anonymized.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure; please use strong passwords and exercise caution online.

9) Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided data, contact us to delete it.

10) Your Choices & Rights

Access/Update/Delete: Contact us to access, correct, or delete your data.

Opt-outs: Unsubscribe from emails or texts as described above; adjust browser cookie settings; use industry opt-out tools.

State Privacy Rights: Depending on your state (e.g., CA, VA, CO, CT, UT), you may have additional rights to access, delete, correct, or opt out of certain processing. Submit requests to [email protected]. We will verify and respond per applicable law.

11) International Users

If you access the Site from outside the U.S., you consent to the transfer and processing of your information in the United States, where laws may differ from those in your country.

12) Changes to This Policy

We may update this Policy periodically. The "Effective Date" above indicates the latest version. Your continued use of the Site after updates means you accept the revised Policy.

13) Contact Us

Enduring Legacy Mentors
202 Walton Way Ste. 192-101
Cedar Park, TX 78613 USA
📧 [email protected]